The Royal Panda brand is operated by Royal Panda Casinos Limited, a company registered in Malta and licensed by the Malta Gaming Authority, the local gambling regulatory institution. Moreover, Royal Panda also holds a license issued by the United Kingdom Gambling Commission, another highly respected regulatory body in the EU.
There are many great aspects of Royal Panda that contribute to the popularity of this online casino, including an excellent selection of games, a competent customer service team and a multitude of excellent banking options. However, people rarely take into account how accessible an online casino truly is. Users can play at Royal Panda in the traditional manner by using a desktop computer. But there is also the option of utilising their smartphone or tablets whenever they are on the go. This will be the main focus of this review and we will cover this online casino, paying special attention to the mobile aspect of it.
Software Suppliers and Gaming Library
Some of your first thoughts when considering an online casino must be regarding the quality of its gaming library. After all, you would not want to play any subpar games and potentially waste your hard-earned money. In this respect, you have nothing to worry about. The selection games found at Royal Panda is one of the best there is on the Internet. The sheer quantity and diversity of titles are truly impressive and you will have a grand time playing each of them. The vast majority of the games have been adapted to be playable on a mobile device and you should have no trouble in loading them, regardless of where you are.
Royal Panda does not create the games that it hosts on its website. This task would be too time-consuming and arduous for a single company to achieve alone. Instead, the online casino has entered into a partnership with several of the more prominent software providers in the industry. These companies specialise in the creation of online casino software and game, which they license out to individual casinos.
Taking a look at Royal Panda’s gaming library we find games created by the likes of NetEnt, Microgaming, Evolution Gaming and other lesser-known software providers. These names are some of the largest in the business and their games are in high demand around the world. Evolution Gaming is the primary supplier of live dealer games for Royal Panda and it is considered to be the most advanced company in its respective field. Microgaming and NetEnt, on the other hand, are the primary providers in regards to the virtual offerings found in the casino. All of these software providers have not only built their games to be played on a desktop computer, but also on a large number of mobile devices. This makes Royal Panda readily prepared to accommodate every kind of player and provide them with an excellent experience, regardless of their platform of choice.
Slots are certainly the most popular game genre available at online casinos today, making up more than 80% of the gaming library of most gambling websites. The reason behind this is that are inherently fun to play and usually feature many diverse themes and aesthetics, which appeal to a very wide player base.
In fact, it is nearly impossible to find a player who does not like at least, one slot game. Luckily, Royal Panda is host to all manner of slot games, most of which can be opened on smartphones and tablets. Here you will be able to enjoy titles such as Divine Fortune, Starburst, TwinSpin Deluxe, King Kong Fury, among countless others.
Blackjack is yet another highly popular casino game, featured at most online gambling website and enjoyed by hundreds of thousands of players worldwide. Blackjack has been at the forefront of the casino industry as long as anyone can remember and it does not show any signs of diminishing in popularity.
Royal Panda has a lot to offer you terms of blackjack titles, including both classic games and modern versions, as well. Mobile users will rejoice to know that most of these games will also be available on smartphones and tablets. Royal Panda offers blackjack games such as Blackjack Professional Series, Blackjack Classic, European Blackjack Gold, Double Exposure Blackjack and more.
Roulette has a long history dating back to the 17th century when the roulette wheel was first invented by accident. From then until now, the game has not declined in popularity, being a common addition to any casino, both land-based and virtual. Roulette offers users a variety of betting options, each with slightly different odds and payouts. This makes the game dynamic and no two spins are ever the same.
Moreover, roulette has high entertainment potential which puts among the best games that you could possibly play at an online casino. Royal Panda has ensured that many of its virtual roulette titles can be accessed by mobile users and those will have games such as European Roulette, French Roulette, American Roulette, Multi Wheel Roulette and more at their disposal.
While Royal Panda is able to provide players with a solid selection of virtual games, there are also numerous live dealer games for enthusiasts to enjoy. These titles are supplied by Evolution Gaming, the industry leader in the development of live dealer games. As a result, users are treated to the best that the market can deliver. Naturally, the company behind these games has developed them in such a way so as to allow mobile users to get their full enjoyment out of them.
Playing the live dealer titles on your smartphone or tablet will deliver an experience just as amazing as on any desktop computer. Royal Panda has the following live dealer games to offer you: Dream Catcher, Live Roulette, London Roulette, Live Blackjack, Immersive Roulette, Live Caribbean Stud Poker, Live Ultimate Texas Hold’em, Live Baccarat, Live Three Card Poker and even more.
Mobile Apps and Compatible Devices
Royal Panda, as we have mentioned, is highly accessible to mobile users. In fact, the casino has a whole team dedicated to supporting their mobile version and make the experience that much more enjoyable for players.
Royal Panda does not offer any form of mobile application, instead choosing to implement a mobile in-browser interface. This system is very much like the instant play interface that we enjoy on our desktop computers. Basically, this will allow us to load the casino website and play directly from the browsers of our mobile devices. This method is highly convenient and no one needs to trouble themselves with installing any app or programme.
Some player might find the lack of a dedicated application disappointing, but there is hardly a need for that. The in-browser interface is more than equipped to handle your gaming sessions and will work perfectly on a wide range of devices.
Users will be able to load the casino website on their iPhone, iPad, or the multitude of Android devices available on the market. It is very easy for a mobile player to get started and those will be thoroughly satisfied with what there is on offer.
Supported Banking Methods
Royal Panda has taken its users’ needs into consideration where deposits and withdrawals are concerned. As a result, players will have multiple payment methods at their disposal, which they can use at a moment’s notice. Royal Panda strives to include the best and most popular payment services among the online gambling community so that its customers can be fully satisfied.
Credit cards are one of the most popular payment methods on the Internet and Royal Panda has extensive support for them. Depositing via credit card is incredibly simple and the transaction will go through within a matter of seconds. Withdrawals are also quite fast, taking up to 5 business days to clear. By using a credit card, you will be required to a deposit a minimum of €10, which is also the bare minimum sum for a withdrawal, as well. Royal Panda supports Visa and MasterCard.
Another popular transaction service type is the eWallet. This kind of service will allow you to store and move money on the Internet with just a few clicks. Moreover, users will be able to enjoy nearly instant transactions, as well as, high anonymity. At Royal Panda, you will have the opportunity to use Skrill, Neteller, ecoPayz, Euteller and more. The minimum deposit for eWallet services is €10.
Prepaid cards are used extensively in the online gambling industry and Royal Panda is one of the many websites that supports them. Those who have used a prepaid card will be able to attest to the quick transactions and full anonymity offered by these services. While the maximum deposit limits can be rather low and withdrawals are impossible, prepaid cards can be of great use to certain players. Royal Panda supports Paysafecard and ePro.
Online banking is on the rise in recent years, with banks reporting an increasing number of users. Similarly, third-party online banking services have also benefited from this. Royal Panda supports numerous online banking services, giving you the option of depositing money directly from your bank account. This type of payment method seems to be preferred by some users due to its sheer simplicity and effectiveness.
At Royal Panda, users will have the option to use Sofort Uberweisung, Trustly and other online banking services.
Bonuses and VIP Programme
The Welcome Bonus is the first promotion which will be extended to you as soon as you open an account. This is the casino’s way to show you how much it appreciates your vote of confidence and an excellent boost to your initial bankroll. As soon as you register, you will have the opportunity to claim a 100% deposit bonus up to €200 in bonus money. On the top of that your second and thirst deposits will be matched 50% up to €300 and €500, respectively. While this sounds good, keep in mind that there are several rules you have to abide by if you wish to withdraw this sum at the end of your gaming sessions. For starters, you will have to fulfil the so-called wagering requirement, placing a certain amount in bets. For the Welcome Bonus, this amounts to 35 times the value of the bonus.
This bonus can only be used on casino games. What you should also take into account is that some wagers contribute more to this requirement than other. For example, slot games contribute fully to the requirement, while table games, video poker and live dealer games count only 10% towards it. Additionally, while playing with the bonus there will be a limit on how much you can bet at once. In the case of the Welcome Bonus, the maximum wager that you can place is limited to €7.00. Also, it is very important for you to know, that deposits made via Skrill, Neteller or Paysafecard are not eligible for this promotion. On a positive note, players from the United Kingdom, Austria, Switzerland, Sweden, Germany, Finland, Norway, New Zealand, and the Netherlands can receive free spins on selected slots, though the casino does not mention how many. Contact the casino’s support team for more information regarding this.
Additionally, as part of the Welcome Bonus players will also be granted a number of Loyalty Points. Loyalty Points are normally acquired when placing real-money bets on the casino games at Royal Panda. Once you have accrued enough points, you will be able to spend them at the Loyal Panda Shop for various prizes, such as cash bonuses, free spins, electronics, branded merchandise and more.
There is also the weekly Bamboo Bonus to account for. This promotion is available every Friday and it will allow you to claim a 50% bonus up to €150. The bonus comes with mostly the same conditions as the Welcome Bonus, for example, a 35 times wagering requirement and the same bet contributions. The bonus will remain in your balance for 90 calendar days after claiming it and if you have not met the wagering requirement within that time frame, it will be removed from your account.
Naturally, every online casino worth its salt will have plenty of promotions available to its player base at any given time. Luckily, Royal Panda does not disappoint. High emphasis is placed on bonuses and players will be offered some of the best deals in the industry.
There are several ways that a player can contact the customer service team, one of which is by using the live chat system. This will allow you to communicate with the support agent in real time, explaining your issues in detail. This method is the most convenient as it allows you to establish instant contact with the staff.
Additionally, there are more traditional methods available if you would like to forgo the live chat system. One such is to write an email to the support team and expect a response within 24 hours. The support team is very dedicated, so they will likely reach back to you sooner, usually within 2 hours.
Finally, there is always the option to pick up the telephone and dial. Royal Panda has supplied a dedicated line which you can call in case you have problems. Keep in mind, however, that this is a Maltese number and it may incur some fees depending on where you are calling.
Customer satisfaction is a great importance for any online service and online casinos boast some of the most competent and qualified support teams on the Internet. Royal Panda is no different in this regard and players can always receive help when encountering some type of trouble or simply when a question needs answering.
Security and Licenses
Online security has become quite important in the last few years and online casinos are constantly looking for ways to improve the safety of their users’ personal and banking information. Naturally, every user should be somewhat cautious when submitting any form of personal data online and be informed how the particular website will keep that information out of the wrong hands. Royal Panda sees that this problem is of great importance to its player base and has taken the appropriate action to make sure that any personal data does not become compromised.
The security of Royal Panda involves the utilisation of complex high-tech encryption software, which will encrypt all information that you submit to the casino. This system will make so that whatever data you have sent, can only be accessed by you or the casino staff. Essentially, this software will make it so that any unauthorised parties will not able to read your information. This feature of great importance, considering this data may include credit card numbers, names, addresses and so on.
As far as licensing is concerned, you will find that Royal Panda features certification from some of the most respected regulatory authorities not only in the EU but in the world in general. Of course, we are referring to the Malta Gaming Authority and the United Kingdom Gambling Commission.
The Malta Gaming Authority is the regulatory institution for any gambling operation based in Malta. It was established back in the early 2000’s and has been policing their online casinos or other gambling websites since then. Websites licensed by this institution have a positive track record of providing players will safe and fair gambling experiences and Royal Panda is no different. The MGA does not only issue licenses, however. In case of a dispute between the player and the casino, the MGA has the final say in the issue and can conduct an investigation.
The United Kingdom Gambling Commission is another highly revered institution and it is responsible for the oversight of all gambling operation available in UK jurisdiction. Ever since its inception, the UKGC has always held online casinos to very high standards in terms of fairness, security, and more. The UKGC does not handle complaints personally, rather these are sent to authorised third-party companies that handle them.